Hypotheek Connect takes your privacy very seriously and will process and use information about you (the data subject) in a secure manner. In this Privacy Statement, we explain which data we process and for what purpose. In addition, this Privacy Statement provides information on your rights concerning our processing of your personal data. We advise you to read this Privacy Statement carefully. For any questions, you can always contact [email protected].
Who is Hypotheek Connect?
Hypotheek Connect is a trade name of the private limited company Finance Prospects B.V., located at (7324 AE) Apeldoorn, Boogschutterstraat 1, registered in the trade register of the Chamber of Commerce under number 08196184.
Hypotheek Connect is the data controller responsible for processing your personal data by Hypotheek Connect.
How does Hypotheek Connect use your data?
Below is an overview of the purposes for which Hypotheek Connect processes personal data about you. It is indicated per purpose which data Hypotheek Connect uses, the legal basis for processing that data, and how long the data are retained by Hypotheek Connect. To keep it clear, we have grouped everything by type of data stream.
Service provision, customer management, and financial administration
| Purpose: | Financial administration |
| Data: | Company name, Invoice address, Bank details (Bank name/IBAN/BIC), Outstanding balance |
| Legal basis: | Legal obligation |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Provision of the service itself |
| Data: | Name, address, and contact details, Email address, File data, Financial data, Data necessary to provide the service, Data generated during the service |
| Legal basis: | Performance of a contract |
| Retention period: | up to 7 years |
|
|
| Purpose: | Handling complaints |
| Data: | Name, address, and contact details, Email address, File data, Financial data, Data necessary to provide the service, Data generated during the service |
| Legal basis: | Performance of a contract |
| Retention period: | up to 7 years |
|
|
| Purpose: | Invoice |
| Data: | Name, address, and contact details, Email address, File data, Financial data, Data necessary to provide the service, Data generated during the service |
| Legal basis: | Performance of a contract |
| Retention period: | up to 7 years |
|
|
| Purpose: | CRM |
| Data: | Name, Email address, Location, Phone number |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | up to 7 years |
|
|
| Purpose: | Application |
| Data: | Name, Email address, Location, Phone number |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | up to 7 years |
|
|
Marketing
|
|
| Data: | Name, Name, address, and contact details, Email address, Phone number, Click behavior, Surfing behavior |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Newsletter |
| Data: | Name, Name, address, and contact details, Email address, Phone number, Click behavior, Surfing behavior |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Retargeting |
| Data: | Name, Name, address, and contact details, Email address, Phone number, Click behavior, Surfing behavior |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Social media marketing |
| Data: | Name, Name, address, and contact details, Email address, Phone number, Click behavior, Surfing behavior |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Behavioural targeting |
| Data: | Name, Name, address, and contact details, Email address, Phone number, Click behavior, Surfing behavior |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
Website
| Purpose: | Website analytics |
| Data: | Surfing behavior, Location |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | A/B testing |
| Data: | Surfing behavior, Location |
| Legal basis: | Legitimate interest |
| Related interest: | Commercial interest |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Posting messages or reviews |
| Data: | Name, Address, Email address |
| Legal basis: | Performance of a contract |
| Retention period: | As long as necessary for this purpose |
|
|
| Purpose: | Chat function |
| Data: | Name, Address, Email address |
| Legal basis: | Performance of a contract |
| Retention period: | As long as necessary for this purpose |
How do we obtain your personal data?
Hypotheek Connect has data about you because you have provided data to us, and because Hypotheek Connect has obtained data from other parties. These other parties are: other lead suppliers that Hypotheek Connect engages for the execution of the assignment provided to them by the consumer.
What are your rights?
Under the European General Data Protection Regulation, you have a number of rights concerning your data and their processing:
Access
You can always request to see your personal data. If you want to see the personal data recorded about you at Hypotheek Connect, you can make a request for access.
Amendment
If you wish to make changes to the personal data you have seen following an access request and which you cannot change yourself in your account, you can request this at Hypotheek Connect. You can ask Hypotheek Connect to change, correct, supplement, delete, or shield your data.
Restriction of processing
In addition, under certain conditions, you have the right to request Hypotheek Connect to limit the processing of your personal data.
Right to object
If certain processing is based on the "legitimate interest" of Hypotheek Connect or a third party, you have the right to object to that processing.
Data portability
You have the right to obtain your personal data from Hypotheek Connect. Hypotheek Connect will provide them in a structured and commonly used format that can be easily opened in other common digital systems. This way, you can also transfer your data to another provider.
Withdrawal of consent
In all cases where the basis for a particular data processing is your consent, you have the right to withdraw that consent. This has no consequences for the past, but it means that we may no longer process those data. It may be that Hypotheek Connect can no longer provide you with certain services as a result.
Response by Hypotheek Connect
A request can be sent to [email protected]. Hypotheek Connect will grant your request as soon as possible and in any case no later than one (1) month after Hypotheek Connect has received such a request. If Hypotheek Connect rejects your request, we will indicate why the request is rejected in our response.
Recipients of personal data
The data may be transferred to:
– Processors
– Parties involved in the performance or fulfillment of the services you desire following the order you have provided
It may be that Hypotheek Connect is required to provide your data to a third party, for example, due to a legal obligation.
What are cookies and how does Hypotheek Connect use them?
Cookies are small pieces (text) of information that are sent to your browser when you visit the website of Hypotheek Connect and are then stored on the hard drive or in the memory of your computer, tablet, mobile phone, or other device (hereinafter: "Device"). The cookies that are placed through the website of Hypotheek Connect cannot damage your Device or the files stored on it. When we talk about 'cookies', we mean not only these small pieces (text) of information but also similar techniques through which information is collected, such as device fingerprinting.
Can this Privacy Statement be amended?
This Privacy Statement may be amended. We therefore advise you to regularly review the Privacy Statement for any changes.
Where can you go with complaints and questions?
If you have any questions about this Privacy Statement and the way Hypotheek Connect uses your data, you can send an email to [email protected]. If you have a complaint about how Hypotheek Connect processes your data, you can also send an email to [email protected]. Additionally, you can always contact the competent national supervisory authority in the field of privacy protection. In the Netherlands, this is the Dutch Data Protection Authority.
